Benefits of Plan Manager Registration

• Centralized invoice management for multiple clients
• Approval control before any orders are placed
• Automatic notification and secure electronic invoicing
• Reduced admin workload
• Access to a personalized dashboard with client activity

How the Ordering System Works

• A Plan Manager registers on the Eat Well Health Website by selecting “Plan Manager – Account Setup” option under the NDIS menu.
• The Plan Manager's account is verified by the Eat Well Health team within one business day.
• When one of their clients (a participant) registers their own account, they select their Plan Manager from a dropdown list during registration.
• When the participant places an order, the Plan Manager receives an email requesting order approval.
• The Plan Manager can approve or reject the order via the link provided in the email.
• Once approved, Eat Well Health sends the product directly to the participant at their chosen delivery address and invoices the Plan Manager electronically.
• No orders are dispatched until the Plan Manager provides explicit approval.

Plan Manager Dashboard Access

Once logged in, each Plan Manager has access to a personalized dashboard that includes:

• A list of all participants registered under their account
• All pending orders requiring approval
• A history of previously approved orders
• Outstanding invoices and downloadable invoice records

This dashboard provides a streamlined, at-a-glance view of all activity — making plan management easier and more transparent.

We’ve designed this process to ensure maximum transparency for all parties involved, while maintaining a simple and efficient experience for Plan Managers. Every step is built to reduce administration time and give Plan Managers the control they need with minimal effort.