Meet the New Meal Provision Obligation – Without the Headache
From 1 November 2025, all Support At Home Providers must comply with the Meal Provision Obligation under the updated Aged Care Quality Standards – Standard 6: Food, Nutrition and Dining.
This means you need to:
• Assess every client’s nutrition needs and risks
• Monitor regularly for changes
• Take action when risks are identified • Keep audit-ready records to prove it
You’re responsible for meeting the obligation – but we make it simple.
The Eat Well Health Solution
We provide the process, infrastructure, and support you need to meet the new Meal Obligation – while keeping you in full control.
Why Support At Home Providers Choose EWH?
- Online assessment tools (MNA-SF + Meal Obligation Add-On)
- Automated quarterly review prompts -Exception reporting for non-responders and at-risk clients
- Audit-ready documentation — downloadable for every client
- Full Reporting to your in-house dietetics team (where available) - with optional APD telehealth capacity backup for high-risk clients
- Support At Home compliant nutrition products to close identified gaps
- Client management dashboards so your staff can track only their clients
- Integration support for internal reporting systems.
How It Works
- Partner with EWH — Enroll as a provider
- Refer clients via secure online form
- Clients complete an initial online nutrition assessment (self-completed or with your team’s
- You receive audit-ready reports and exception lists
- Your care team follows up and takes action in line with your responsibilities
Why Providers Love It
✔️ Zero system build - we supply the tools, reporting and infrastructure
✔️ Low admin - we handle the process, you handle the decisions
✔️ Compliance-ready – mapped to the Meal Provision Obligation and Quality Standards
✔️ Does not require significant additonal staff resources
✔️ Better outcomes – improved client nutrition, energy, and independence
✔️ Integration with your own systems
You stay in control. We provide the tools, infrastructure, and support — you remain responsible for ensuring clients complete assessments and acting on risks.
Optional Upgrade
Prefer us to handle all client contact, phone calls, and follow-up? We can provide a full service — billed under the client’s Support At Home Plan.
