Dietitians Overview

Supporting funded nutrition for older clients living at home

Eat Well Health supports dietitians to help eligible older clients living at home access clinically appropriate nutrition support shakes with 100% subsidy through their Support at Home plan, where this forms part of a documented nutrition intervention.

Our role is to support your clinical recommendations by providing a simple, low-friction pathway for clients to access nutrition support that is fully funded for eligible clients, removing the cost barriers that commonly prevent long-term adherence.

Eat Well Health does not replace dietitians or clinical judgement. We exist to make it easier for your recommendations to be implemented and maintained over time.

The challenge dietitians see in practice

Dietitians working with older adults frequently see clients who would benefit from ongoing nutrition support but face practical barriers such as:

  • the ongoing cost of nutrition support products

  • difficulty navigating funding pathways

  • reliance on providers or family members to source products

  • poor adherence once out-of-pocket costs apply

As a result, nutrition interventions that are clinically appropriate are not always sustained.

Where clients are eligible under Support at Home, Eat Well Health removes cost as a barrier by enabling access to nutrition support with 100% subsidy.

What Eat Well Health provides in practice

Eat Well Health supports eligible clients to receive clinically formulated nutrition support shakes designed for older Australians, supplied on an ongoing basis where clinically appropriate and fully subsidised through their Support at Home plan.

We support this by:

  • aligning nutrition support with Support at Home funding

  • providing dietitian review and supporting documentation

  • coordinating supply and delivery to the client

  • reducing administrative burden for clinicians

This allows dietitians to focus on assessment and care, while Eat Well Health supports access, funding alignment and continuity.

A flexible pathway for dietitians

Eat Well Health supports a straightforward pathway for dietitians working with Support at Home clients.

When you determine nutrition support is clinically appropriate:

  • your recommendation is used to support funded access

  • documentation supports eligibility and audit requirements

  • nutrition support shakes are supplied with 100% subsidy for eligible clients

This avoids unnecessary delays while maintaining appropriate clinical oversight.

Supporting long-term nutrition outcomes

A common challenge in nutrition care is that clients discontinue nutrition support once personal cost becomes a factor.

By aligning nutrition support with Support at Home funding, Eat Well Health helps:

  • remove financial barriers for eligible clients

  • support long-term adherence

  • improve continuity of nutrition care

Clients who can access nutrition support consistently are more likely to achieve meaningful nutritional and functional outcomes.

When Eat Well Health may be appropriate

Eat Well Health may be suitable for older clients living at home where:

  • appetite is reduced

  • meals are missed or intake is inconsistent

  • weight loss, frailty or reduced strength are concerns

  • nutrition support has been clinically recommended

For eligible clients, nutrition support can be accessed with 100% subsidy through their Support at Home plan.

Learn more

To understand how Eat Well Health works with dietitians in practice, explore:

  • How It Works – your role in supporting funded access

  • Nutrition Support Products – detailed product and clinical information

  • Funding & Eligibility – how 100% subsidy applies under Support at Home

  • Portal – uploading recommendations and supporting clients

  • Helping Clients Access Funded Nutrition – where dietitians can assist

  • Talk to Us – a short conversation about fit

 

Final note

Eat Well Health exists to support dietitians in delivering effective, sustainable nutrition care by ensuring eligible clients can access clinically appropriate nutrition support with full subsidy under Support at Home.

Clinical judgement always remains with the treating dietitian.